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Before You Submit a ComplaintThe Federal Trade Commission, the nation's consumer protection agency, collects complaints about companies, business practices, identity theft, and episodes of violence in the media. Why: Your complaints can help us detect patterns of wrong-doing, and lead to investigations and prosecutions. The FTC enters all complaints it receives into Consumer Sentinel, a secure online database that is used by thousands of civil and criminal law enforcement authorities worldwide. The FTC does not resolve individual consumer complaints. Your Privacy: How much personal information you provide is up to you. To learn how we safeguard your personal information, please read our Privacy Policy. If you don't provide your name and certain other information, it may be impossible for us to refer, respond to, or investigate your complaint.Getting Started: The complaint assistant will prompt you through several screens. Paperwork Reduction Statement: The Complaint Assistant entry form is designed to improve public access to the FTC Bureau of Consumer Protection Consumer Response Center, and is voluntary. Through the form, consumers may electronically register a complaint with the FTC. We estimate that it will take, on average, 5 minutes to complete the form. Under the Paperwork Reduction Act, as amended, an agency may not conduct or sponsor, and a person is not required to respond to, a collection of information unless it displays a currently valid OMB control number. The OMB number for this form is 3084-0047. |
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